To ensure freshness and speedy delivery of our products, Crazy Butcher ships UPS 2 day, 3 day select and UPS ground. For standard shipping including 3 Day Select your order will arrive within 7 - 10 business days from your order placement. Tracking numbers are sent out with each order confirmation via email. You can track your Crazy Butcher order at the following web site: http://www.ups.com/WebTracking/track?loc=en_US Simply type in your tracking number in the space provided and click on "track". If you have any concerns as to the whereabouts of your order you can also call UPS at the following numbers: 1-800-PICK-UPS (742-5877) or 1-800-833-0056 - TTY/TDD Access for the Hearing Impaired All Crazy Butcher steaks are vacuum-sealed and frozen fresh to provide the maximum shelf life of our products. Vacuum sealing and freezing our product preserves quality, flavor and freshness of the meats. Crazybutcher.com packages all of its products in styrofoam containers surrounded by white card board boxes. Inside each container is a paper bag (wraping) which carries the dry ice used for cooling. The meat is surrounded by environmentally friendly, degradable packing peanuts. All gift items include shipping for UPS ground only! All gift items are shipped the day following receipt of initial order. Because of the nature of our products (perishable) customers must make arrangements to accept the shipped order. Crazybutcher.com is responsible for delivering the order on time and in a good state. Crazybutcher.com is not responsible for the order once the delivery has been made and confirmed. Thank you,